WELCOME TO
ROYAL AMBULANCE

Transportation rarely gets credit when things go well in healthcare. Most of the time, it shows up as friction. A delay or a missed handoff. One more thing for stretched teams to manage. That shapes how we think about our role. We're not just moving patients. We're trying to reduce friction for the health systems we serve.

Before we ever spoke, Danielle Thomas mentioned something almost in passing over email. “I just want to make sure my uniform’s coming.” It wasn’t framed as a value statement or a metaphor. It was practical. But over time, it began to feel like a small window into how she approaches leadership, not as something separate from the work, but as something that stays close to it. The uniform mattered because the work mattered, and because she wanted to show up the same way the rest

When Meta shut down Workplace, Royal Ambulance faced losing its main hub for communication. Instead of copying old systems into a new tool, leaders used the moment as a cultural reset. By listening to teams, simplifying access, and choosing Blink as a partner, Royal built stronger connections, safer operations, and a more engaged workforce.

Six months in, Royal Ambulance’s dedicated BLS unit is embedded within Berkeley’s 911 system, focused on psychiatric transports that keep fire engines and ALS ambulances available for critical emergencies.

For ten years, Royal crews have worked alongside Donor Network West to support organ donation across Northern California. Our role is quiet but essential, transporting donors with care, respect, and focus. This Donate Life Month, we’re honoring the people behind this work and the trust that makes it possible.

Meet Dr. Kevin Gardner, Royal’s new Medical Director. He brings ICU-level expertise, a calm presence, and a passion for clear, real-time edu