Accessing UKG Pro
You will get access to UKG on your first day. Please set up your account for UKG Pro as soon as possible. UKG Pro is our Human Resource Information System that provides employees with many of the tools and information they need related to updating taxes, viewing pay stubs, benefits, and more!
UKG Pro Login
Username: FirstNameLastName
Example: JohnSmith
Password: Date of Birth (MMDDYYYY)
Example: 01011990
Prior to your first successful login, you're required to change your password. Your new password must meet the following criteria:
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Total of 8-50 characters
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2 letters
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1 uppercase
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1 lowercase
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1 number
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1 special character
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Should not contain first or last name
Once you have successfully created your new password, the system will prompt you to answer
three challenge questions, which can be used to retrieve your password in the future if you forget it.
Uploading Certifications in Traumasoft
1. On your desktop computer/laptop, go to: https://royal.traumasoft.com/
2. Your username is your first name dot last name. If you have issues logging in, click
"Forgot your password" to have your password reset emailed to you.
NOTE: Check your spam/junk folder if you don't see the email in your inbox.
Example: If your name is John Smith, then username is john.smith
3. Go to the My File tab on the top left side, and click on "Upload Certification Document"
under the license section.
4. Select the certification you are uploading (note: you may only upload one at a time).
5. Complete the following fields:
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Certification Number – Example: Paramedic Card # or Driver's License #
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Effective Date – Date when your card was issued
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Expiration Date
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Issuing Agency - Leave blank
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6. Attach a copy of your certification. Scanned copies must be in color, clear, and legible
(okay if you take a clear photo with your phone).
Once the certification is approved, it will show up in your file.