We're so excited to have you joining our team! As a non-field employee, you play a vital role in keeping our operations running smoothly and supporting our field teams in delivering exceptional care.
This page has all the details you need to get started—from completing your pre-boarding tasks to knowing what to bring on your first day. If you have any questions or need assistance with anything, don't hesitate to reach out to our People Team. We're here to make sure your onboarding experience is seamless.
Welcome aboard. We're glad you're here!
What We Need From You
Before your first day, please complete:
Traumasoft (TS): We have created your profile in TS. Please sign in and add your personal
information.
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Username: firstname.lastname
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Password: Roy94577$ (case-sensitive)
UKG Onboarding (HRIS/Payroll): Complete UKG Onboarding to add your banking information,
fill out tax forms, and sign company documents. Use the link in the welcome email to access the
site.
Sexual Harassment Training: You should receive an email from GB Risk Control. Please
complete the 1-hour training during your first week.
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Username: your email
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Password: Royal94577$$
Business Cards
If your position is client-facing, you can reach out to hr@royalambulance.com to order business cards.
First Day Prep
What to Wear:
Business casual
What to Bring on Your First Day:
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Government ID (Driver License or Passport)
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Notebook + pen
Check-in Location & Time:
Report to ALCO Headquarters at 9:00 AM.
14472 Wicks Blvd, San Leandro, CA 94577
Parking:
The front parking lot is reserved for ambulances. Please park on the street. There's plenty of street parking available nearby.