Good Samaritan Hospital and Royal Ambulance partner on NICU Program

Good Samaritan Hospital and Royal Ambulance are pleased to announce the addition of a new Neonatal Intensive Care (NICU) Vehicle. The custom program features a state-of-the-art dedicated unit, stationed at Good Samaritan Hospital of San Jose Hospital and is a collaborative effort to better serve neonatal patients by building a responsive transportation process within Good Sam’s neonatal care department.

This innovative NICU transport program ensures that critically ill newborns receive seamless care during transfer, with advanced medical equipment designed specifically for neonatal transport. By prioritizing safety and speed, both organizations demonstrate their shared commitment to improving outcomes for newborns and families in need of specialized hospital-to-hospital care.

This innovative NICU transport program ensures that critically ill newborns receive seamless care during transfer, with advanced medical equipment designed specifically for neonatal transport. By prioritizing safety and speed, both organizations demonstrate their shared commitment to improving outcomes for newborns and families in need of specialized hospital-to-hospital care.

Royal Ambulance is well known for it’s collaborative approach to program creation and the launch of the NICU program at Good Samaritan is a testament to just that. With the NICU Ambulance on site, we have the opportunity to create a great service line as we grow.

The introduction of a dedicated neonatal ambulance also enhances regional healthcare coordination, allowing hospitals to streamline patient transfers for infants requiring advanced neonatal intensive care. This service sets a new standard for specialized hospital transport partnerships across California.

The introduction of a dedicated neonatal ambulance also enhances regional healthcare coordination, allowing hospitals to streamline patient transfers for infants requiring advanced neonatal intensive care. This service sets a new standard for specialized hospital transport partnerships across California.

“The Good Samaritan Hospital Neonatal Intensive Care program has served our families across the region with first-rate care and compassion for decades. To further build on this excellence, we now have a dedicated ambulance to reassure families and to ensure timely care when the need is greatest.” - Tomi Ryba, CEO

With this partnership, Good Samaritan Hospital strengthens its position as a leader in neonatal intensive care in San Jose, offering families faster, safer, and more reliable NICU transport solutions.

With this partnership, Good Samaritan Hospital strengthens its position as a leader in neonatal intensive care in San Jose, offering families faster, safer, and more reliable NICU transport solutions.

After fully understanding the scope of NICU Transportation needs in the department, it was apparent that a collaborative approach with a dedicated vehicle made the most sense for patients and the hospital.

The new NICU transport vehicle is staffed by highly trained critical care specialists who understand the unique medical needs of premature and high-risk newborns. Each transport is supported by cutting-edge monitoring systems and life-sustaining equipment to ensure continuity of care from one facility to another.

The new NICU transport vehicle is staffed by highly trained critical care specialists who understand the unique medical needs of premature and high-risk newborns. Each transport is supported by cutting-edge monitoring systems and life-sustaining equipment to ensure continuity of care from one facility to another.

“Having a strong partner like Royal to support a dedicated unit, our team knows that we can rely on high-quality care for our NICU patients.” - Carol Kassouf, VP of Childrens, Womens, and Robotics Services

This partnership between Royal Ambulance and Good Samaritan highlights the importance of collaboration in healthcare innovation. By combining hospital expertise with specialized ambulance transport capabilities, the program helps fill a critical gap in neonatal patient logistics.

While the vehicle and team create value for NICU patients and the hospital at large, the addition of a NICU service line is equally exciting for Royal Ambulance.

“The expansion of our Critical Care Transport services into neonatal care is a part of our growth trajectory and this partnership is an exciting first step. With dedicated units and shared resources, we are able to efficiently and effectively scale into higher and more specialized levels of care.” - Hasieb Lemar, COO Royal Ambulance.

Royal Ambulance’s NICU transport expansion marks a milestone in its critical care capabilities, allowing the company to deliver more comprehensive support to healthcare facilities throughout Northern California. As neonatal transport demand grows, Royal continues to invest in specialized training, technology, and partnerships to ensure exceptional patient care.

Royal Ambulance’s NICU transport expansion marks a milestone in its critical care capabilities, allowing the company to deliver more comprehensive support to healthcare facilities throughout Northern California. As neonatal transport demand grows, Royal continues to invest in specialized training, technology, and partnerships to ensure exceptional patient care.

Royal is poised to expand the NICU service line with additional dedicated units and vehicles in our fleet.

Future plans include expanding NICU transportation coverage to neighboring regions and providing hospitals with customizable transport solutions tailored to their neonatal care departments. Each addition strengthens Royal Ambulance’s reputation as a trusted partner for hospital-based transport programs.

Future plans include expanding NICU transportation coverage to neighboring regions and providing hospitals with customizable transport solutions tailored to their neonatal care departments. Each addition strengthens Royal Ambulance’s reputation as a trusted partner for hospital-based transport programs.

If your hospital’s NICU department is struggling with transportation, please contact our customer success team.

Our dedicated NICU transport specialists are ready to help your hospital implement a reliable, patient-centered neonatal ambulance program designed to meet the highest standards of care and efficiency.

Our dedicated NICU transport specialists are ready to help your hospital implement a reliable, patient-centered neonatal ambulance program designed to meet the highest standards of care and efficiency.

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